驅勢英日韓 語言教育專業首選

職務說明：Job purpose:
•Responsible for providing assistance in the direction for the site including technical acceptance, operational performance, maintenance and service delivery of airport services systems, products and solutions.

•Be a point of contact for Taipei for both internal and external customers in order to improve and maintain customer satisfaction of SITA products, solutions and systems operations to maximize the business potential of airport services.

•Provide Site administration and maintenance management for SITA airport services/systems at Taipei, including configuration processing as well as component & software installation/modifications.

•Provide / oversee first level trouble shooting for Regional Customer Services & Operations (RCS&O) and customers, ensuring all systems operate with maximum efficiency and reliability, co-ordinating 2nd and 3rd Level Support, as/when required, with Regional and BOH Technical management respectively.

•Support the Site Manager on general operational and maintenance matters.

Key tasks:
•Provide assistance to System Administrator in the day to day running of the CUTE system at Taipei airport including all customer software updates, customer airline terminal emulator installations, work orders, and other system enhancements. This responsibility extends beyond normal working hours and may involve being on-call.
•Serve as a point of contact for customers and vendors, providing regular and consistent contact with them.
•Carry out the tasks assigned in relation to new Gateway installations, /upgrades and ADS infrastructure / software upgrades/modifications.
•Undertake on-site beta testing of the above tasks to ensure / report that prescribed service standards are maintained (or exceeded).
•Prepare and Validate (Quality Assurance) the readiness of the prepared components or software prior to completion of the assigned tasks.
•Trouble shoot and diagnose all software and hardware faults on all equipment, E.G Servers, Routers, Switches, Work Stations and peripherals.
•Carry out workshop repairs and preventative maintenance on all Peripherals, including diagnostics, board replacement, and mechanical repairs where possible.
•Ensure all failed components, E.G. Power Supplies and PCB's etc are returned to suppliers for repair or replacement.
•Ensure adequate stocks of spare parts are maintained to have fully operational spares of all equipment types at all times.
•Submit any reports / work orders in a timely and effective manner.
•Report immediately to Site Manager any and all problems that impact the prescribed operations service/performance standards, or any problem that may otherwise be beyond the ability or responsibility of the Site Engineer, in a timely and effective manner.
•Assist and support the Site Manager on general operational matters, including assuming the day-to-day management role during Site Manager / Supervisor absences when so advised.

職務類別：產品維修人員、電腦組裝／測試、系統維護／操作人員

管理責任：非管理職，無需負擔管理責任

工作性質：全職

接受身分類別：上班族、應屆畢業生

詳細上班地點：台北市松山區台北松山機場/桃園國際機場

是否出差：無需出差

工作待遇：面議

可開始上班日期：一個月內

休假制度：依公司規定

學歷要求：大學、碩士

科系限制：電機電子工程相關、資訊工程相關、資訊管理相關

工作經驗：不拘

語文條件：英文 --聽 /中等、說 /中等、讀 /中等、寫 /中等

擅長工具：不拘

工作技能：不拘

其它條件：未填寫

( 職務更新日期:2011-04-13)

職務聯絡人：陳世霖先生

聯絡E-Mail：Alton.chen@sita.aero

電洽：03-3983336 或 0921163911

其他應徵方式及備註：請使用104制式履歷應徵或將履歷資料mail至職務聯絡人電子郵件信箱

更多航空公司資訊題庫請上www.tlc.tw/air/